Debt management firms advised to stop misleading consumers

Firms that offer debt management services have been instructed to alter their methods by the OFT. The OFT has instructed debt management firms to stop misleading consumers dealing with debt problems. Debt management firms have been warned by the Office of Trading (OFT) that they must not mislead customers into believing they are charities. The OFT recently told the firm Baker Evans that it must not use names like the Insolvency Helpline or the Bankruptcy Helpline because it could mislead consumers into thinking that it is a free and impartial organisation rather than a commercial business.